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DISASTER PREPAREDNESS
QUICK REFERENCE GUIDE

Police - California State University

CSUSB POLICE DEPARTMENT
For Emergencies: DIAL 911

Non-Emergencies: (909) 537-7777

Student Health Center: 909/537-5241

Environmental Health Services: 909/537-5179

Recorded Emergency Information: 909/537-5999


PURPOSE OF THIS GUIDE

Emergencies can occur at any time with little or no warning. The safety of each student, employee and visitor depends on how well individuals respond and upon trained Area, Building, and Floor Marshals. The purpose of this guide is to provide instructions for persons to use in case of particular emergencies.

The guidelines on the following pages provide information and instructions on how to report an emergency and how to obtain assistance, no matter your location on campus.

All should review these guidelines BEFORE an emergency occurs. Area, Building, and Floor Marshals should make themselves known to all faculty and staff in their area of responsibility. Employees with disabilities should identify themselves to their Floor Marshals so that their needs can be included in evacuation planning.

To obtain additional information about the CSUSB Disaster Preparedness Emergency Plan, visit the University Police Department's website at: http://police.csusb.edu/eoc.htm.

NOTIFY
University
Police

Call 911 from any on-campus phone, immediately.
NOTE: 911 calls made from cellular phones are routed to the CA Hwy Patrol and then to the University Police.

COMPLY
with the
University
Police

ALWAYS immediately follow all emergency instructions given by police or emergency personnel.

ASSIST
Others

ALWAYS provide assistance to disabled persons in your vicinity.

Building
Re-entry

DO NOT RE-ENTER any building until it is cleared by University Police, Facilities Services Personnel, or other emergency personnel.
 

TERMS AND DEFINITIONS

Area Marshal
Volunteer University employee with responsibility to:
  • Consolidate information about buildings from Building Marshals.
  • Ensure all buildings have been checked.
  • Inform EOC / University Police of all incident status changes.
Building Marshal
Volunteer University employee with responsibility to:
  • Consolidate information about building from Floor Marshals.
  • Ensure all floors have been checked.
  • Inform Area Marshal of all incident status changes.
Floor Marshal
Volunteer University employee with responsibility to:
  • Assist/ensure occupants evacuate building.
  • Keep track of injured, persons moved to the stairwell or those who refuse to leave.
  • Inform Building Marshal of all status changes.

Keep evacuated persons out of building until building is cleared.

Campus Closure
When a "Campus Closure" is declared:
  • Students are to leave the campus.
  • Employees shall remain on campus until the end of their assigned workday.
Campus Evacuation

Under an immediate threat, campus community will immediately leave campus.


EVACUATIONS

Evacuations are mandatory and immediate for all persons
except personnel working the emergency.

Types Of Evacuation Notification

Commence evacuation upon hearing one of the following notifications methods:

  • Fire Alarms
  • Broadcast Alerts: Bullhorns, email, campus telephone, vehicle PA system, or word-of-mouth.
 

Evacuation Procedures

Site
Evauation
(Building,
 Room, or
 Grounds)

Campus
Evacuation

  • Follow the officers' or campus officials' instructions.
  • Move to your vehicle when instructed, quickly and calmly.
  • If you have no transportation, walk to the University Parkway bus stop (or alternate site) where staff will assist you with transportation.
  • Children's Center staff will evacuate children.

Persons
with
Disabilities

  • Help those needing assistance by moving them directly to a stair or landing where staff can transport them.
  • Persons with disabilities should plan in advance.

Re-Entry

  • DO NOT re-enter the campus or a building unless it has been declared safe by EOC, University Police, or facilities services personnel.

Residential
Life

  • Transportation will be provided if Housing units need to be evacuated.
 

STRUCTURE FIRE

Report
the Fire

Upon discovery of an actual fire
  • Determine the scope of the fire.
  • Dial 911 from a campus telephone.
  • Give dispatcher the location of the fire as well as any circumstances. University Police Department will notify the Fire Department.
  • Pull a fire alarm in the area.

Attempt to put out the fire with an extinguisher, if it is safe to do so.
Always evacuate the building when the fire alarm is activated and there is an immediate threat to safety.

Evacuate

  • DO NOT USE THE ELEVATORS - Use the stairs
  • Assist disabled persons to exit the building safely.
  • Report the location, age, and capabilities of anyone trapped or unable to evacuate the building to the-Building Marshal / Floor Marshal, or Police.
  • Floor Marshals will check the building for the presence of fire or smoke, as they evacuate the occupants.

Assemble
at the
Evacuation
Site

  • Assemble at the evacuation site specified for your building (See Emergency Evacuation Site Map) and await further information and instructions.
  • Check in with a Building Marshal /Floor/Marshal at your evacuation site.
 

WILDLAND FIRE

Should a wildland fire threaten the entire campus, the normal fire procedure may be changed to include an "Immediate Danger Evacuation." If ordered, the university community will leave campus as quickly and safely as possible.


SHOTS FIRED

Your safety is our highest priority.

Witness to a shooting

Evacuate
the Area

  • Move away from the immediate path of danger.
  • If possible, exit the building. Otherwise, SHELTER IN PLACE.
  • Notify anyone you may encounter to avoid the location of gunshots.
  • After evacuating the area of the shooting, seek shelter and stay there until emergency responders arrive and advise you what to do.

Call 9-1-1

  • Call 911 from an on-campus phone.
  • Provide the dispatcher with the following information:
    • Your name
    • Location of the incident (be as specific as possible).
    • Number of shooters (if known).
    • Identification or description of shooter(s).
    • Number of persons who may be involved.
    • Your exact location.
    • Injuries to anyone, if known.

SHELTER
IN PLACE
if unable to
exit the
area

  • Go to the nearest room or office.
  • Close and lock the door. If the door has an interior lock, please lock.
  • Turn off the lights.
  • Seek protective cover. Stay away from doors and windows.
  • Keep quiet and act as if no one is in the room.
  • Do not answer the door.
  • Wait for police to assist you out of the building
  • Call 911 from an on-campus phone.
  • Provide the dispatcher with the following information:
    • Your name
    • Location of the incident (be as specific as possible).
    • Number of shooters (if known).
    • Identification or description of shooter(s).
    • Number of persons who may be involved.
    • Your exact location.
    • Injuries to anyone, if known.

Individuals not immediately impacted by the situation

  • Take protective cover.
  • Stay away from windows and doors.
  • Stay there until emergency responders arrive and advise you what to do.
 

BOMB THREAT and SUSPICIOUS PACKAGES

Do not evacuate the building
until ordered by emergency personnel.

Bomb Threat by Phone

Get
Information
from Caller

Allow the caller to tell his/her message. If possible, ask the caller these questions:
  • When is the bomb going to explode?
  • Where is the bomb right now?
  • What kind of bomb is it?
  • What does it look like?
  • Why did you place the bomb?

If possible, have a co-worker call 911 while you continue the call.

Note
Caller Vital
Information

  • Time of call.
  • Date of call.
  • Exact words used by the person.
  • Possible age and/or gender.
  • Speech pattern, accent.
  • Background noises.

Call
University
Police

Allow the caller to tell his/her message. If possible, ask the caller these questions:
  • Call 911 on any campus phone, immediately.
 

Bomb Threat by mail or notice a suspicious object

  • Do not handle the envelope or package.
  • Leave the immediate area.
  • Call 911 from a campus phone.
  • Stop anyone from entering the area where the package/object is located.

Bomb Searches

Bomb searches will be conducted by University Police officers. At times, a volunteer employee search may be the best method to determine if there is a suspicious object in the area. Thus, The University Police may solicit the assistance of volunteer employees who normally work in the facility where the search needs to be conducted. Volunteer employees will work in conjunction with, and under the supervision of, University Police officers while conducting "own area" searches.

Search
Your Own
Area

  • Building office personnel will search their own immediate work areas.
  • Their familiarity would be able to spot a suspicious object.
  • Report results of the search directly to University Police or to emergency personnel.
  • Look for something that should not be there.
    • Look for anything that appears unusual or out of place.
    • Explosives can be packaged in a variety of containers, most likely to be camouflaged, such as: shoebox, cigar box, a paper bag, sport bag, book bag, laptop case, luggage bag, attaché case, etc.
    • Anything that does not belong, or the nature and presence of which cannot be adequately explained, should be considered a possible device.
  • If a suspicious object is found:
    • DO NOT TOUCH IT.
    • Back out of the area.
    • Report it immediately to University Police.

Evacuation

University Police may evacuate the area, if circumstances warrant such action. If necessary go to the nearest evacuation site and remain available in the event University Police needs additional information. See Emergency Evacuation Site Map.

 

EARTHQUAKE

Duck
Cover
Hold

  • Stay in the building.
  • DO NOT immediately evacuate during an earthquake.
  • DUCK under a desk, table, doorways and similar places, or up against a wall.
  • COVER the back of your neck with your hands.
  • HOLD on to the object. If it moves, move with it; stay put until the shaking stops.
  • Keep away from overhead fixtures, hanging plants, windows, filing cabinets, bookcases, and other furniture.
  • Assist any person with physical disabilities in the area and find a safe place for them.
  • Keep calm! When the shaking stops, check yourself for injuries, and assist others if it is safe to do so.

When an
evacuation
is ordered

  • Use the nearest exit and go to the campus evacuation site nearest the building you occupy or are near.
  • Do not evacuate the campus.
  • Check in at your evacuation site and wait for further instructions.
  • Assist disabled persons in evacuating the building.
    • If they are unable to do so, then direct them to a safe place to wait (usually near a stairwell). Lock wheelchair brakes to minimize injuries.
    • Be sure to notify the Building Marshal / Floor Marshal of their location, so that emergency personnel can extract them safely.
  • Beware of falling debris and electrical wires when exiting.
  • Persons in buildings on the campus outskirts should assemble in safe parking lots, or as directed by emergency personnel.
  • Take precautions against additional aftershocks.
  • Immediately follow all emergency instructions as given by police or emergency personnel.
  • Do not re-enter any building until it is cleared by the Emergency Operation Center (EOC), University Police, Facilities Service Personnel, or other emergency personnel.
 

EXPLOSIONS

In the event of an explosion in your immediate vicinity, perform the following actions:

Take
Cover

Take cover under or behind any object which will give protection against flying glass and debris.

Give
Alarm

  • Call on-campus 911 to report the incident.
  • If possible, pull the emergency fire alarm.

Evacuate

After the effects of the explosion have subsided, evacuate the area of the explosion. The University Police department will determine if an evacuation is needed.

  • If evacuation is ordered, exit the building as directed by emergency personnel. Seek out any person with physical disabilities and provide assistance.
  • Report to the nearest safe evacuation site from your immediate location and wait for further instructions from emergency personnel.

Note: If an evacuation site is unsafe, then go to an alternate site, check-in with a Building Marshal / Floor Marshal and wait for further instructions. Do not re-enter any building until directed to do so by emergency personnel.

 

FLOOD

People do not always think of flooding when they think of the San Bernardino area. The average yearly rainfall is about 16.43 inches. However, flooding has been a problem at the campus and in the surrounding foothills. Flash floods have occurred when water-laden clouds have collided with the mountains and dropped large volumes of water in a short time. Moderate to severe flooding often causes road closures, disruption of utilities, contamination of the potable water supply, mudslides and extensive property damage. Severe flooding may require evacuation of the campus community and residents from affected areas.

Fast or
Deep Water

  • Call 911 from a campus phone, if possible.
  • If evacuation is ordered follow the instructions of the University Police or emergency personnel.

Possible
Campus
Closure

  • Based on current conditions and predicted rainfall amounts the University President or his/her representative will consider ordering a campus closure.
  • If the campus is ordered closed, follow the instructions of University Police or emergency personnel.
  • If the campus is ordered closed, the University Public Affairs office will use all available media to inform students, staff, faculty, and the general public.

Return
to Normal
Operations

If the incident has resulted in the evacuation of any area of the campus then that area will remain closed until the University determines:

  • The area is safe to occupy.
  • All immediate police and rescue activity has been completed.
  • Any and all investigations and/or necessary repairs have been completed.
  • There is no longer a need to keep the area closed.

NOTE: Some areas may remain closed longer than others.

 

POWER FAILURE / BLACKOUT

THE UNIVERSITY WILL REMAIN OPEN DURING A BLACKOUT EVENT.

Faculty shall include, in their class syllabus, instructions to students regarding electricity blackouts.

Daylight
Blackout

Faculty:
  • If there is natural lighting in the classroom, remain in the classroom and continue the class session.
  • If there is no natural lighting in the classroom, proceed to a naturally lighted area. If sufficient class time remains, return to the classroom when the event has ended and resume class.
  • If less than 60 minutes of class time remain and there is not sufficient light to teach the class, the instructor has the option to suspend the remainder of the class time.
  • Should a blackout occur before a class session begins, students should wait outside the building until power is restored. Once the blackout is over, faculty and students can enter the building and the class session can begin.
Staff:
  • If there is insufficient light in the work area, proceed to a naturally lighted area. Staff will return to their work area when the event is over.
  • If less than 60 minutes remain in the workday, CSUSB supervisors have the option to release staff for the remainder of the workday. One employee will remain in each department until the end of the workday, on a rotational basis, to provide departmental coverage.

After
Dark
Blackout

Faculty/Staff: Blackout during hours of darkness:
  • If safe to do so, please wait 10-15 minutes.
  • If power is not restored, follow the evacuation procedures as described below.

Faculty/Staff Evacuation Guidelines

Information regarding a black-out event will be communicated to the university community through the telephone voice mail system.

REMAIN CALM!

  • Gather your personal belongings.
  • Prior to leaving, turn off all light switches, computers, and electrical devices.
  • Proceed to the nearest exit.
  • Individuals in wheelchairs should proceed to the nearest stairwell and wait for assistance to be evacuated.
  • Faculty and staff are to assist with building evacuation and to assist individuals with disabilities.
  • DO NOT use the elevators.
  • When leaving campus, drive in an orderly and safe manner.
 

WIND ADVISORY

The University Police Department (UP) monitors wind/weather reports whenever such conditions appear to threaten the University community and identifies four stages of sustained wind conditions:

P - Preliminary Wind Advisory: 19-24 mph. Effect: May experience some difficulty walking.

H - High Wind Advisory: 25-31 mph. Effect: Will experience some difficulty walking.

A - High Wind Alert: 32-46 mph Effect: Progress impeded; difficult to maintain balance during gusts.

W - High Wind Warning: 47-54 mph. Effect: Extremely dangerous conditions; high potential for personal injury and property damage.

Please refer to the following matrix for precautions to be taken under each condition.

Precautionary Action P H A W
Take precautions when walking between vehicles and buildings Use Caution Use Caution Use Caution Use Caution
Remain alert for blowing dust and moving debris Use Caution Use Caution Use Caution Use Caution
Take personal responsibility for your safety Use Caution Use Caution Use Caution Use Caution
Reduce outdoor traveling to a minimum   Use Caution Use Caution Use Caution
Be mindful of on-going wind advisories warnings   Use Caution Use Caution Use Caution
High wind ALERT will be sent out campus wide via e-mail     Use Caution  
Call campus 911 to report injury, building damage, or hazardous situation Use Caution Use Caution Use Caution Use Caution
Use caution when entering and exiting buildings     Use Caution  
Use appropriate entrances/exits     Use Caution Use Caution
Comply with posted notices to reduce risk of injury or damage     Use Caution Use Caution
Policy Group/Command Staff may consider a "campus closure" if the winds exceed 54 MPH sustained       Use Caution
The President or his designee may authorize the closure of campus     Use Caution Use Caution
If a campus closure is ordered, students should leave in a calm, orderly fashion, mindful of others. Employees shall remain on campus until the end of their assigned workday.       Use Caution
High wind WARNING will be sent out campus wide via email       Use Caution
Use EXTREME caution when entering and exiting buildings       Use Caution
Use EXTREME caution when walking between vehicles and buildings       Use Caution
If possible assist others in your departure     Use Caution Use Caution
Do not attempt to re-enter the campus or any of the buildings       Use Caution

MEDICAL AND FIRST AID EMERGENCIES

General guidelines

Injured
Non-
Responsive
Person

  • DO NOT MOVE the person, unless relocation is necessary to prevent further injury.
  • If relocation is necessary, have someone assist you. Turn the head, neck and body as a unit.

Call 9-1-1

  • Call 911 from a campus phone
  • Inform the dispatcher of the following:
    • the nature of the illness/injury,
    • the status of the injured party
    • the location of the emergency (building and room)
    • the telephone number from which you are calling.
    • if the victim is wearing a medical identification bracelet / medallion.
    • DO NOT Hang up until the Dispatcher tells you to do so.

Assist
Emergency
Personnel

  • Notify Building / Floor Marshal if possible
  • Keep area clear until Police / Medical Aid arrives
  • Direct Emergency Personnel to exact location
  • Provide assistance when requested
 

EMERGENCY EVACUATION SITES

map of campus evacuation sites: See table, below, for details, or click on the map.

Evacuation Area number 1 Evacuation Area number 2 Evacuation Area number 3 Evacuation Area number 4 Evacuation Area number 5 Evacuation Area number 6 Evacuation Area number 7 Evacuation Area number 6a Evacuation Area number 8 Evacuation Area number 9 Evacuation Area number 10 Air Evacuation Area Triage Site
Site Evacuation Site Evacuation Site is closest to
Site 1 Lot M: AH, CS, BI, SB, VA, HA
Site 2 SH grass area: CC, UCDD
Site 3 Admin Quad: AD, BK, CH, FO, SH
Site 4 Library Mall: CO, PA, PL (South), SU, UH
Site 5 Camphor Walkway: HC, HP, JB, PE, PL (East), PS, TC, TO
Site 6 Lot E & F Residents of Serrano (SV) and Arrowhead (AV) Villages
Site 6a Lot D Alternate for SV and AV residents
Site 7 Open Area west of housing Residents of University Village (UV)
Site 8 FB grassy area FB, YC, OT
Site 9 Lot A UP, FM, PW, AS, AF, ES
Site 10 Murillo Family Observatory OB

The Emergency Triage Site is located immediately South of the HP building

The Emergency Air Evacuation Site is on the Athletic Fields

If the closest site is unsafe, move to an alternate site and check in with a Building Marshal / Floor Marshal. Those persons in buildings on the campus outskirts should assemble in safe parking lots, or as directed by emergency personnel.